Terms and Conditions

1. The client will be responsible for all payments to Gaynor Witchard as set out in the schedule of work and design costs quotation unless otherwise notified in writing prior to commencement.

2. The client shall provide water and electricity at no charge to Gaynor Witchard Gardens.

3. The client shall provide access to site during Gaynor Witchard Gardens’ normal working hours and storage space for materials during the contract progress.

4. Any addition and/or alterations to the schedule shall be properly treated as variations and subject to written instructions.

5. Gaynor Witchard Gardens is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection.

6.  All, or any special conditions, of which Gaynor Witchard Gardens has been informed are noted in the quotation. It is very important and the responsibility of the Client to ensure we are made aware of any special/statutory Bylaws/Conditions/Permissions that may be involved.

7. We are not able to accept responsibility for the well being and maintenance of living plant material, including turf, following practical substantial completion unless a maintenance contract is in existence.

8. If necessary we reserve the right to substitute any plant with another of equal value and growth/habitat/colour.

9. After practical substantial completion we are not able to accept responsibility for any damage through the elements, including drought, winds, rain and frost. Upon practical substantial completion the responsibility for the care and watering of all plants, lawns, etc., is handed over to the client and will require regular attention until established.

10. Severe weather conditions, including drought, may cause the delay of the start date of the contract.

11. Delays caused by other companies on site may cause work to be rescheduled.

12. All materials on site remain the property of Gaynor Witchard Gardens until payment is received in full.

13. Maintenance is not included in the contract unless specified.

14. We also issue a Notice of the Right to Cancel. We reserve the right, however, to retain all, or part of, any advance payments or to request payments owing in respect of work already carried out. If you wish any work to commence before the seven day cancellation period ends, you will need to sign the Request for the Commencement of the Contract before the end of the Cancellation Period.

15. We reserve the right to change these terms and conditions at any time.